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Learning & Development Coordinator - Mandarin Speaking

Location London
Department BOC Learning Institute (London)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

BOC Learning Institute (London) execute the Bank Group Business Development Strategy in terms of employee’s training and development under the leadership of London Branch top management. They implement HO talent development plan and training programmes and support the business development of regional institutions by developing talents and enhancing staff skills for overseas institutions. As a Learning & Development Coordinator, you will be act as training assistant, providing all round support for internal and external trainers. You will be accountable for for all logistics and administration involved in organising training programmes and providing assistance in e-Learning platform management, and providing support to the team.

Key responsibilities

  • Provide all round support to trainers in course design, preparation, delivery, and assessment
  • Assist with the training programme management, support and manage participants in order to ensure the training quality and improve the learning experience as required
  • Undertake the pre-training preparation work, including registration, training material preparation and programme logistics
  • Act as coordinator between trainers and participants to improve bilateral communication
  • Undertake post-training tasks, including creating and collecting training feedbacks, analysing evaluation results, issuing certificates, and managing the training programme database/files/documents, to improve training programme management
  • Assist team and participate in training programme development
  • Support and involve in E-learning platform development and implementation; liaise with Head Officer regarding E-learning courseware; act as BOC learning platform administrator for London Branch
  • Undertake general administrative works for the department

Requirements

  • Degree educated preferably in Business, Finance, Accounting, Human Resource or related disciplines
  • Relevant experience in Financial services sector
  • Excellent Communications skills
  • Report writing skills
  • Willing to travel to other training stations within the UK
  • Team player
  • Ability to work effectively under pressure and meet tight deadlines
  • Excellent Administrations skills

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.  

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through: 

  • access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute 

  • 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge 

  • regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network 

  • exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile 

  • developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme  

  • encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week 

  • embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career 

  • promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions 

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including: 

Celine Luo
Assistant Vice President, Financial Crime and Compliance

Bank of China is a great platform for everyone who wants to gain different knowledge and self-development. I started as a Junior Associate and had the opportunities to gain invaluable working experience in two different departments. I am happily working here, as an Assistant Vice President in the Financial Crime and Compliance department. I believe I will continue to grow here, not only in my career development but also in my personal wellbeing.

Daniel Shulakov
Senior Associate,
Credit Management

I joined Bank of China as a university graduate and I believe I have found the best place for me. From the first day my priority was always to learn. This was quickly recognised by my department, which provided me with the platform to grow, and my colleagues have been very helpful in the guidance they have provided me with along my journey. There are ample opportunities to grow with the Bank and it all depends on how much one would like to develop themselves.

Rita Cobbold
Vice President – Head of Customer Due Diligence, CFU Middle Office

I have been working at Bank of China for almost 8 years. In March 2022 I was promoted to VP - Head of Customer Due Diligence and I lead the CDD Unit. There are so many great things about working for the company. My favourite is probably the Bank’s commitment to identifying talent and nurturing them to develop into great leaders. The Bank embraces employees of all experience levels, backgrounds, and beliefs. They understand the value of a diverse team and make efforts to hire a variety of people. Working here has really enhanced my knowledge, my understanding of different cultures, leadership skills and a sense of direction for the future.

Jamie Robinson
Assistant Vice President – Sales, Financial Markets

As a 20-year veteran at Bank of China, I have seen huge growth and progress within that time. Through hard work and perseverance, I was given the opportunity to progress through the ranks, utilising the training and development facilities and absorbing the experience from a diverse range of colleagues. This has been invaluable to develop my soft skills and become a well-rounded professional.

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